This Privacy Policy describes what personal information (“Personal Data”) we Long Lost Family LTD collect, why we collect it, how we use it, process and share it and your legal rights.

What Personal Data do we collect?

Personal Data is any information which either by itself or with other information held by us or available to us can be used to identify you. The Personal Data we collect includes the following information:

  1. When registering on our site, as appropriate, you may be asked to enter your e-mail address. You may, however, visit our site anonymously.
  2. Personal Details and contact information including full name, telephone number, email address, home address, date of birth, passport details, PPS or National Security number and/or your driving licence;
  3. Information about your network / computer including IP address and browser type (collected automatically);
  4. Information about your activity on this website.

We use cookies on our website to give you the most relevant experience by remembering your preferences for repeat visits. Like most websites, we use cookies and/or web beacons to enhance your experience, gather general visitor information, and track visits to our website. By clicking “Accept All”, you consent to use of ALL cookies. However, you may visit “Cookie Settings” to provide a controlled consent. Please refer to the “Website cookie policy” section below for information about cookies and how we use them.


How do we use the data?

We use your Personal Data in accordance with applicable data protection laws and regulations, and we rely on the following legal bases to lawfully process such information:

  • To fulfil our contracts with you:We process your Personal Data to fulfil our contracts with you and personalise your experience. (Your information helps us better respond to your individual needs)
  • To improve our website
    (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service
    (your information helps us to more effectively respond to your customer service requests and support needs)
  • Legitimate Interest:We also process your Personal Data on the basis of our legitimate interest in keeping our staff secure.
  • Consent/Legal Proceedings: We may also use your Personal Data based on the consent you have given, to comply with our legal obligations or in connection with legal proceedings.


What do we use your information for?

  • To process transactions
    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.
  • To send periodic emails
    The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
    If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.


Third party websites and services

We may, from time to time, employ the services of other parties for dealing with matters which may include, but are not limited to, payment handling, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services may have access to certain personal data provided by you through the website. Any Personal Data used by such parties is used only to the extent required by them to perform the services that we request. Any use for other purposes is strictly prohibited. Any personal data that is processed by third parties will be processed in accordance with Data Protection legislation and GDPR.


Changes to this policy

We reserve the right to change this Privacy Policy as deemed necessary from time to time or as may be required by law.

Any changes are immediately posted on the website and you are deemed to have accepted the terms of the policy on first use of the website after any alterations.


About Long Lost Family

Long Lost Family  Limited are authorised as an independent Company Service Provider. You can contact us at or by telephone on (087) 6700491.


Your Consent

By using our site, you consent to our privacy policy.